Privacy Policy

1. Introduction

Your privacy is important to us at Waitlister. This Privacy Policy outlines how we collect, use, protect, and share information gathered from users of our website, https://waitlister.me/, and the Waitlister app.

2. Information We Collect

We collect personal information such as your name and email address when you create an account. We may also collect data related to your waitlist creation and management activities. This can include information on waitlists you create, participants who sign up, usage patterns within the app, API usage statistics, email sending activities, and IP addresses. We gather this information through fair and lawful means, with your knowledge and consent.

3. Log Data and Usage Monitoring

For security and service improvement purposes, we automatically collect and store information about your use of our services, including your IP address, browser type, referring/exit pages, date/time stamps, clickstream data, and the resources you access. We may also monitor and log your API usage and email sending patterns to ensure compliance with our Terms of Use and to prevent abuse.

4. How We Use Your Information

The information we collect is used to improve our service, provide customer support, communicate with you about your account, detect and prevent fraudulent or abusive use of our services, and enhance your user experience. We may analyze usage patterns and email activity to identify potential abuse and ensure the security of our platform. We store your data with commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

5. Protection of Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If we detect suspicious activities on your account that may indicate a breach or unauthorized use, we may temporarily suspend access to your account while we investigate.

6. Information Sharing

We do not share any personally identifying information publicly or with third parties, except in the following circumstances:

• When required by law
• When necessary for the operation of our services
• To protect our rights, privacy, safety, or property
• To investigate, prevent, or take action regarding potential abuse, illegal activities, or violations of our Terms of Use
• In connection with a business transfer, such as a merger, acquisition, or asset sale

7. Third-Party Services

Our app may use third-party services for functionality such as payment processing, email delivery, and analytics. These services may collect and process your information according to their own privacy policies. We recommend reviewing the privacy policies of these third parties. Our app may also link to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.

8. Email Communications

If you use our service to send emails or notifications, we will process the recipients' email addresses solely for the purpose of delivering these communications. You are responsible for ensuring you have appropriate consent or legal basis to send communications to these recipients. We monitor email sending patterns to prevent spam, phishing, and other abusive practices.

9. Your Data Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or limit the processing of your data
• Request data portability
• Withdraw consent at any time, where processing is based on consent

For any such requests, please contact us directly at devin@waitlister.com.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In case of account termination due to violations of our Terms of Use, we may retain certain information for a longer period as necessary to prevent repeated abuse.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. GDPR Compliance

We act as a data controller and processor in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). The legal bases for processing your personal information include:

• Consent you provide when you agree to this Privacy Policy
• Performance of the contract we have with you
• Compliance with legal obligations
• Our legitimate interests, such as improving our services and preventing fraud

13. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us for more information about your California privacy rights.

14. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

16. Your Choices

You are free to refuse our request for your personal information, understanding that we may be unable to provide you with some of your desired services. Your continued use of our app and website will be regarded as acceptance of our practices around privacy and personal information.

This policy is effective as of 15/01/2025.