Features

Custom Domain

Custom domains allow you to use your own domain name for your waitlist landing page, creating a more professional and branded experience for your potential users.

Instead of sharing a generic Waitlister URL, you can present your waitlist on a domain that matches your brand identity.

Benefits of Custom Domains

Using a custom domain for your waitlist has many advantages.

1. Professional Appearance: Present a cohesive brand image from the first touchpoint
2. Brand Recognition: Reinforce your brand with every link share
3. Increased Trust: Build credibility with potential users through a branded domain

Getting Started

Adding Your Custom Domain

To connect a custom domain to your waitlist:

1. Navigate to your waitlist dashboard
2. Click "Landing page" in the sidebar navigation
3. On the top card, click on the highlighted value below "Domain" to open the custom domain modal

Domain Configuration

In the custom domain modal, you'll see two main sections.

1. Enter your domain: Where you input the domain you want to use
2. DNS Configuration: Where you'll find the DNS records needed to verify ownership

Step 1: Enter Your Domain

1. Enter your domain name in the format example.com or www.example.com, but without "http://"
   • You can also add a subdomain, e.g. subdomain.example.com
2. Click "Add domain"

Step 2: Configure DNS Records

After adding your domain, the DNS Configuration section will become available.

1. You'll see a list of DNS records that need to be added to your domain
2. Each record shows the record type, name/host, and value/points to
3. Copy these values and add them to your domain's DNS settings at your domain provider

Step 3: Verify Your Configuration

After adding the DNS records at your domain provider:

1. Click the "Verify setup" button in the DNS Configuration section
2. Waitlister will check if your DNS records are properly configured
3. If verification is successful, you'll see a confirmation message
4. If verification fails, double-check your DNS settings and try again after waiting a few minutes

Managing Your Custom Domain

Using Your Custom Domain

Once your domain is verified:

1. Your landing page will be accessible at your custom domain
2. All landing page links will use your custom domain by default, instead of linking to Waitlister
3. Your custom domain will be shown in the waitlist dashboard

Removing a Custom Domain

If you need to remove your custom domain:

1. Open the custom domain configuration modal
2. Click "Remove domain" at the bottom of the modal
3. Confirm the removal when prompted

Troubleshooting

Verification Failures

If domain verification fails:

1. Check Record Accuracy: Ensure all DNS records match exactly what's shown in the DNS Configuration section
2. Wait Longer: DNS changes can take time to propagate (up to 48 hours)
3. Check Domain Provider Specifics: Some domain providers have specific formats for DNS entries

Domain Already in Use

If you receive an error that the domain is already in use:

1. Verify that you own the domain
2. Check if you've already added this domain to another waitlist
3. Contact support if you believe there's an error

Domain Provider-Specific Instructions

Different domain providers have slightly different interfaces for managing DNS records. Here are some general guidelines for popular providers.

General Steps

1. Log in to your domain provider's account
2. Navigate to the DNS management section (often called "DNS settings," "DNS records," or "Domain management")
3. Look for an option to add new DNS records
4. Add each record type with the corresponding Name/Host and Value/Points to
5. Save your changes

Help and Support

Need assistance with custom domains? We're here to help.

• Contact us via the public contact form
• Access the "Help" page in your account dashboard